$6 domestic shipping.
$30 international shipping.
We cannot be responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control.
Once an item is shipped, we are no longer liable. You will receive a tracking number once your order is shipped, so please ensure your delivery address is correct and secure. We are not responsible and do not refund for any lost or stolen packages.
Customs Policy
Customer is responsible for customs charges for all international orders.
If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund.
Delivery Times
All items will be delivered within 3-14 days
Return Policy
We do not offer refunds at this time.
We will happily accept exchanges of full-priced merchandise within 14 days of purchase for item exchange or store credit only.
Exchanges are limited to one per transaction. Customer is responsible for all shipping expenses.
Exclusive/Pre-Order item exchanges are subject to size availability.
Sale items are final sale.
Please email zemetac@gmail.com to inquire about sizing and fabrications, and exchanges.
U.S.A
USPS - Contact your local USPS for full service
Email: USPS® Customer Service
Call: 1-800-ASK-USPS® (1-800-275-8777)
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
INTERNATIONAL
DHL - Contact your local DHL for full service
Web https://www.dhl.com/global-en/home/contact-us.html
ZEMETA is not responsible for any Duties, Taxes, or Customs fees under any circumstances. The buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
배송안내
대한민국 전국 무료배송 CJ 대한통운
배송 기간 : 1일 ~ 5일
택배사 접수는 CJ 대한통운 1588-1255로 연락 부탁드립니다
1588-1255 (월~금 9:00~18:00 / 토 9:00~13:00) www.cjlogistics.com
교환/반품 불가 안내
-반품불가 /교환 접수만 가능합니다. 교환시 이메일 zemetac@gmail.com 으로 오더 번호와 함깨 접수해주세요.
- 접수없이 일방적으로 반송하신 제품은 재반송 처리 됩니다.
- 교환은 배송물 도착후 7일 안에 교환 가능합니다
- 프로모션 50% 미만 상품은 반품/교환 불가능합니다.
- 프로모션 코드 없이 세일 품목 제품들은 최종 판매이며 반품 또는 교환이 불가능합니다.
- 교환하실 제품은 7일 안에 상품을 받았을때와 동일한 상태여야 하며, 모든 택이 부착되어 있는 상태로 반송되어야 합니다.
- 접수 확인후 답장을 받으신 고객은 반송시 운송번호와 오더 번호를 이메일에 기제해주세요
-오배송 및 상품 불량의 경우 24시간 안에 사진과 함계 이메일 접수 부탁드립니다.
-제주도 및 산간지역 별도 - 택배비를 동봉하여 분실된 경우 추가로 지불 해주셔야합니다.